Do you have a showroom? 

  • No, we are an Australia online store.

What is bioethanol fuel? 

  • Bioethanol (also known as methylated spirits or simply ethanol) is a form of renewable energy. It’s a clear, colorless liquid that’s commonly made from fermenting the sugar and starch components of plant by-products like sugarcane and grain crops. 

Why use bioethanol? 

  • Bioethanol, a renewable energy, is the cleanest and most efficient fuel on the market, which means there are no emissions and no soot or ash to clean up. 

What are some key benefits – compared to other heating options? 

  • When you choose ethanol as your fuel source over gas or wood, you are totally simplifying your installation requirements and costs. There's no flue or chimney required when burning ethanol, which means that you have the ultimate in design flexibility to achieve a firepit in so many more areas of your home - both indoors and out. 

More EcoSmart FAQ's: https://ecosmartfire.com.au/faqs/  

What kind of fire pit should I get? 

  • Frist decide on the fuel type (wood or ethanol) and location (outdoors or indoors). 
  • Then we suggest creating a cardboard cutout of a chosen size/type. 
  • Now place the cutout in couple desired locations to double check how it will fit in that location, this will help to arrange seating appropriately around the firepit. 
  • Bear in mind the larger the firepit the larger the output and further out the seating will require. 
  • Finally ensure the chosen area is clear of any lose flammable materials that could cause a safety concern.  

Free shipping on EcoSmart Products? 

  • That is correct we offer free shipping on all EcoSmart products Australia wide. 

Can I place my fire pit on a decking? 

  • Yes, all Ecosmart firepits are able to be placed directly on a decking. 
  • For Fireart fire pits whilst they come with ring bases these do produce residual heat that may damage sensitive materials such as wood or non-heat resistant tiles. 
  • We recommend placing Fireart fire pits on a non-combustible slate, title or equivalent. 
  • Fire pits should be placed on a level and stable location. 
  • Another great option is to place the fire pit on a non-combustible surface such as crushed rock/stone, sand or gravel for a great outdoor entertaining area. 
  • Please bear in mind placing our firepits on grass may result in burning/dying of your lawn. 
  • Please double check with your local government, building regulations and insurance company before purchase to ensure no issues arise.  

Can you match or better delivery costs? 

  • Yes. We will definitely try to find the absolute best delivery cost we can. 
  • Please contact as by email at info@fireartaustralia.com.au or call us on +61 0422 291 417 or by completing our contact form. 

How quickly will I receive my order? 

  • We aim to have orders dispatched out within 24 hours. 
  • Orders generally arrive within 2-10 business days, depending location. 
  • If your order is currently out of stock we will be in contact with an ETA.